All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been dispatched. You can view more about this on our shipping and delivery page.  

Our return and exchange policy is outlined in detail on our Refunds and Returns page.

Please contact us as soon as possible at [email protected] if you need to change your delivery address. We will do our best to assist you, but changes may not be possible if your order has already been dispatched.

You will receive a shipping confirmation email containing a tracking number. Please allow 48 hours for the tracking information to become available. You can view more about this on our shipping and delivery page. 

For customer support, please email us at [email protected] and we will be happy to assist you. 

If you have entered an incorrect shipping address, please contact us immediately at [email protected] so we can correct it before your order is dispatched.

Currently, we only offer shipping within South Africa.

Yes, generally all your items will be shipped in one package.